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Verified
5/5

2019-07-07

Go-to place

"They all love what they do: outfitting motorcycle customers"

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Verified
5/5

2019-07-06

Great customer service

"Very good experience the staff all are so helpful and very knowledgeable. "

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Verified
5/5

2019-06-27

Above and beyond great customer service

"Salesperson was friendly, patient, helpful, knowledgable."

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Verified
5/5

2019-06-07

Frederick is always looking after me, which I appreciate!

"I've gotten back into biking and I have relied on Frederick's advice when I come in to the Gilroy store, which I appreciate!"

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Verified
5/5

2019-06-06

Great

"Walked in, was greeted right away. Was asked if there was any help needed. Got what I needed and on my way out was told to “have a safe ride” not most places have good customer service but I thought they were pretty cool "

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Verified
5/5

2019-05-18

Excellent customer service

"Thank you for the great advice and professional service!"


Verified
5/5

2019-05-17

Great customer service

"I went in to buy a higher end helmet and I really liked the Shark Evo 1,2, but I had never heard of the brand. The clerk explained the company and positive feedback. I purchased it and couldn’t be happier. It’s exactly what I was looking for. I really appreciated the help."

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Verified
5/5

2019-05-17

Great attitude and very helpful!

"Always very helpful and knowledgeable "

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Verified
5/5

2019-05-03

Everyone was helpful and friendly.

"Everyone was helpful and friendly."

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Verified
5/5

2019-04-30

The experience was great one. The lady who helped me

"The sales lady was attentive to my needs and set up the blue tooth app for me. She was very helpfull.helpful. "


Verified
5/5

2019-04-09

extended selection of quality items

"Look around , you will find what you need."

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Verified
5/5

2019-03-15

Awesome Service

"Awesome Service,Thank you Cycle Gear Gilroy "

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Verified
5/5

2019-03-05

10/10

"employees are willing to help in any and every way possible to satisfy the customers needs "

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Verified
1/5

2019-02-27

Horrible

" Manager Fredrick was unable to process a transaction after I had returned a online purchase and was given store credit. Manager kept insisting I was given the return to my credit card when an email showed I had store credit. Three times I was told I had to come back,
I finally contacted customer service to verify the store credit. I will never again do an online purchase with Cycle Gear ....if the item is not the correct size I would have to return it and Gilroy Cycle Gear was the closest store to us.
"

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Verified
5/5

2019-02-21

Good Service

"The lady who helped me was so friendly and helpful. She was able to find the item I was looking for."

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